Contact information
Contact Information
Last Updated: August 15, 2026
HairHalo is committed to providing customers with clear and accessible contact information.
For questions regarding products, orders, shipping, returns, refunds, or general store inquiries, please use the information below.
Store
HairHalo.store
Website
hairhalo.store
Customer Service Email
Telephone
+49 1522 7788154
Business / Mailing Address
HairHalo
Römerberg 25
60311 Frankfurt am Main
Germany
Customer Service Requests
When contacting us regarding an existing purchase, please include your:
- Full name
- Order number
- Order email address
- Description of your request
For damaged or incorrect products, attaching relevant photographs may help us process your request more efficiently.
Returns
To initiate an eligible return, contact:
Please do not send products back without receiving return instructions.
Privacy
Please avoid sending unnecessary sensitive personal information by email.
Information provided to our customer support team will be handled in accordance with our applicable privacy practices and Privacy Policy.
Changes to Contact Information
If our contact information changes, we may update this page accordingly.
The most current contact information published on HairHalo.store should be used for customer service inquiries.